Simplified Guest Services
for Property Managers.
AI handles the ordinary. Humans conduct the rest.
INC 5000 top companies
Skift TOP 250
Simplified Guest Services
for Property Managers.
AI handles the ordinary. Humans conduct the rest.
INC 5000 top companies
Skift TOP 250
Simplified Guest Services
for Property Managers.
AI handles the ordinary. Humans conduct the rest.
INC 5000 top companies
Skift TOP 250
Keep track of your action center
All-in-one operations summary for your to-dos
Knowledge Gaps
When x10 can’t answer a guest’s question, property managers fill the knowledge gap once, and both x10 and Extenteam agents reuse the answer in future replies.
Knowledge Gaps
When x10 can’t answer a guest’s question, property managers fill the knowledge gap once, and both x10 and Extenteam agents reuse the answer in future replies.
Escalations
x10 detects urgent guest issues, flags them in the Action Center, and pauses automated replies until a team member resolves them.
Escalations
x10 detects urgent guest issues, flags them in the Action Center, and pauses automated replies until a team member resolves them.
Auto-Reconciliation
When a conversation closes, x10 identifies answered knowledge gaps, resolves them, and saves the answers as property knowledge.
Auto-Reconciliation
When a conversation closes, x10 identifies answered knowledge gaps, resolves them, and saves the answers as property knowledge.
Manage your shared inbox
Keep all your communications within one platform
Inbox
Manage all guest conversations in one place, where Extenteam agents reply and property managers can monitor, take over, or leave notes.
Inbox
Manage all guest conversations in one place, where Extenteam agents reply and property managers can monitor, take over, or leave notes.
Reservations
A Reservations page listing every booking synced from the property manager’s connected booking systems, with search, filters and a full detail view.
Reservations
A Reservations page listing every booking synced from the property manager’s connected booking systems, with search, filters and a full detail view.
Task Management
Extenteam agents turn guest requests into tracked tasks in Extenteam or Breezeway, giving property managers read-only visibility into progress.
Task Management
Extenteam agents turn guest requests into tracked tasks in Extenteam or Breezeway, giving property managers read-only visibility into progress.
Everything needed to manage reservations
The engine powering every small short-term rental operator.
Multitigual
Greet every guest in their language. Agents respond fluently across every market you serve.
Multitigual
Greet every guest in their language. Agents respond fluently across every market you serve.
Native integrations
Connect every tool your team already uses, or have our agent build a custom one.
Native integrations
Connect every tool your team already uses, or have our agent build a custom one.
Agent activity
Inspect every step your agent takes — the tools it used, the decisions it made, and the reason behind each transfer.
Agent activity
Inspect every step your agent takes — the tools it used, the decisions it made, and the reason behind each transfer.
Inbox
Manage all guest conversations in one place, where Extenteam agents reply and property managers can monitor, take over, or leave notes.
Inbox
Manage all guest conversations in one place, where Extenteam agents reply and property managers can monitor, take over, or leave notes.
Reservations
A Reservations page listing every booking synced from the property manager’s connected booking systems, with search, filters and a full detail view.
Reservations
A Reservations page listing every booking synced from the property manager’s connected booking systems, with search, filters and a full detail view.
Task Management
Extenteam agents turn guest requests into tracked tasks in Extenteam or Breezeway, giving property managers read-only visibility into progress.
Task Management
Extenteam agents turn guest requests into tracked tasks in Extenteam or Breezeway, giving property managers read-only visibility into progress.
Dynamic Intents
x10 evaluates knowledge coverage by topic and recommends automation settings for manager approval. Knowledge Enrichment highlights gaps and helps managers fill them.
Dynamic Intents
x10 evaluates knowledge coverage by topic and recommends automation settings for manager approval. Knowledge Enrichment highlights gaps and helps managers fill them.
AI Sandbox
A sandbox chat lets managers test x10’s responses using property knowledge, policies, and topic settings, without messaging real guests.
AI Sandbox
A sandbox chat lets managers test x10’s responses using property knowledge, policies, and topic settings, without messaging real guests.
MCP: Claude & ChatGPT
Connect Claude, ChatGPT, or other MCP-compatible AI apps to Extenteam’s property data and guest conversations, with read-only access.
MCP: Claude & ChatGPT
Connect Claude, ChatGPT, or other MCP-compatible AI apps to Extenteam’s property data and guest conversations, with read-only access.
Everything you need to offload guest service ops
The engine powering every small short-term rental operator.
Multitigual
Greet every guest in their language. Agents respond fluently across every market you serve.
Multitigual
Greet every guest in their language. Agents respond fluently across every market you serve.
Native integrations
Connect every tool your team already uses, or have our agent build a custom one.
Native integrations
Connect every tool your team already uses, or have our agent build a custom one.
Agent activity
Inspect every step your agent takes — the tools it used, the decisions it made, and the reason behind each transfer.
Agent activity
Inspect every step your agent takes — the tools it used, the decisions it made, and the reason behind each transfer.
Everything you need to offload guest service ops
The engine powering every small short-term rental operator.
Multitigual
Greet every guest in their language. Agents respond fluently across every market you serve.
Multitigual
Greet every guest in their language. Agents respond fluently across every market you serve.
Native integrations
Connect every tool your team already uses, or have our agent build a custom one.
Native integrations
Connect every tool your team already uses, or have our agent build a custom one.
Agent activity
Inspect every step your agent takes — the tools it used, the decisions it made, and the reason behind each transfer.
Agent activity
Inspect every step your agent takes — the tools it used, the decisions it made, and the reason behind each transfer.
Everything you need to offload guest service ops
The engine powering every small short-term rental operator.
Multitigual
Greet every guest in their language. Agents respond fluently across every market you serve.
Multitigual
Greet every guest in their language. Agents respond fluently across every market you serve.
Native integrations
Connect every tool your team already uses, or have our agent build a custom one.
Native integrations
Connect every tool your team already uses, or have our agent build a custom one.
Agent activity
Inspect every step your agent takes — the tools it used, the decisions it made, and the reason behind each transfer.
Agent activity
Inspect every step your agent takes — the tools it used, the decisions it made, and the reason behind each transfer.
Everything you need to offload guest service ops
The engine powering every small short-term rental operator.
Multitigual
Greet every guest in their language. Agents respond fluently across every market you serve.
Multitigual
Greet every guest in their language. Agents respond fluently across every market you serve.
Native integrations
Connect every tool your team already uses, or have our agent build a custom one.
Native integrations
Connect every tool your team already uses, or have our agent build a custom one.
Agent activity
Inspect every step your agent takes — the tools it used, the decisions it made, and the reason behind each transfer.
Agent activity
Inspect every step your agent takes — the tools it used, the decisions it made, and the reason behind each transfer.
