Dedicated Virtual Staff For The Property Management Industry

Turbocharge your workforce with skilled, experienced, full-time remote professionals.

Contact Us
Leina Balea,
Customer Service Manager at Strip View Suites

"Our Extenteam members are really hard working. They are highly educated. Technology is not a challenge for them. They don't have internet issues. These are quality employees. And that's a real difference from our previous remote staffing company."

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BENEFITS

Our team members are much more than virtual assistants.

Quality Team Members

We recruit and retain skilled, educated, motivated team members, and match you with the right candidate for your needs.

Ongoing Support

Our Partner Success Team provides consistent check-ins to ensure you are fully satisfied with your team members at all times.

Professional Development

Our Talent Success Team works hand-in-hand with your Extenteam members to ensure that they are fully motivated, acclimated to your company culture, and working at peak performance.

HOW IT WORKS

Our dedicated team services works with you to identify and fill your weekly, monthly and annual accounting needs and reporting requirements.

Satisfaction guaranteed.

First things first! Our team rolls up their sleeves to understand your market, company and role-specific needs, to build a super-targeted job description.

We place the job ad, gather qualified candidates, conduct interviews, and notify you at each stage of the process. Once the best candidate is identified, we offer them the position and endorse them to the Partner Success Team.

Our Partner Success and Talent Success Teams arrange a kick-off meeting right away to introduce you to the new team member. And the onboarding process begins!

Our Talent Success and Partner Success Teams make sure your team members have what they need to succeed, and that you’re fully satisfied with the match. Always.

ABOUT

Extenteam in action

At Extenteam, we specialize in sourcing and nurturing the best remote workforce for short-term rentals. With our innovative “Extenteam in Action” approach, we deliver results. Our dedication to continuous improvement ensures we meet the high standards of the vacation rental industry.

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Talent Assurance Program

We ensure our partners receive top talent as they evolve. If there's a mismatch or a need for a new position, we swiftly provide a trained replacement. Our mission is to reduce downtime, allowing businesses to resume operations seamlessly.

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Performance Optimization Program

We build strong partnerships by bridging cultural gaps, reviewing feedback, and enhancing retention rates. Open communication is central to our approach. By supporting our customers, we ensure higher productivity for each investment dollar

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Hiring Program

Our Extenteam Hiring Program fosters a culture of high-performing remote work hires. Our hires are part of something bigger—a unified mission. Our program also provides a feeling of community through Town Hall Meetings, Life Event Updates, and employee spotlights

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Academy

Our training cornerstone, setting new standards in guest communications and industry fundamentals. We are expanding with certifications in property management systems. Partnering with Doug Kennedy, we gain invaluable insights into hospitality and customer satisfaction.

Stressed about staffing?

Let's talk about your needs and coverage gaps.

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TESTIMONIALS

What our clients think about Extenteam

Contact Us
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"Partnering with Extenteam has given us more coverage for shifts and hours. Their professionalism and performance have been highly beneficial to our company."

Alex Foti
Alex Foti
Bretton Woods
bg

"The thing we liked the most about Extenteam was were dedicated employees. We needed next level. We needed them to do more than just answer the phone. We needed them to assist the guest from start to finish. Which Extenteam did."

Ashley Luke
Ashley Luke
iTrip Park City
bg

"We have a very diverse team with different language, ethnic and family background. Respect for one another is incredibly rewarding. When our employees on the mainland, our Extenteam team members in the Philippines, or our employees here in Hawall interact, it is always clear we are ONE team. Thank you, Extenteam. We have no idea how we lived without you!."

Jeff Seifert
Jeff Seifert
Paradise In Hawaii
bg

"Our Extenteam members are really hard working. They are highly educated. Technology is not a challenge for them. They don't have internet issues. These are quality employees. And that's a real difference from our previous remote staffing company."

Leiny Balea
Leiny Balea
Strip View Suites
bg

"It's really important, whether you're looking for a remote staffing company or you just know you have a problem that needs to be solved, that you find a company that puts effort and dedication into the team members they're recommending to you. Extenteam doesn't just say, 'Here's someone for your account, good luck'. They're going to find good talent, talent that can provide what you need. It truly is a partnership."

Kelly Beach
Kelly Beach
Tropical Escape
bg

"Having things in a different zone is a benefit things getting done overnight, it's really boosted our productivity."

Michelle Williams
Michelle Williams
Atlantic Vacation Homes
bg

"Extenteam has been very impactful to our business by improving our ratings"

Eric Thibodeaux
Eric Thibodeaux
Current Tides
bg

"We're about to add another 17 units to our portfolio, I feel more comfortable knowing that it's very easy and quick that if we need to pivot and get somebody fast to keep up with the growth we can do that. Extenteam does allow us to grow."

Alex Zemianek
Alex Zemianek
JZ Vacation Rentals
bg

"Since working with Extenteam it has helped us provide after-hours coverage to in-house guest and be able to help ensure that we can get bookings all day long. Guests aren't waiting for communications from us until the next business day which has really helped us"

Jane Field
Jane Field
Del Mar Vacations
bg

"Partnering up with Extenteam has been one of the best decisions we've made last year. We take a lot of pride in customer service that we can offer during business hours."

Cheyenne Hayes
Cheyenne Hayes
Red Rock
bg

"We live in an area that it's really hard for us to get labor, specifically anybody that works on the front lines like guest relations, reservations, etc. We use Extenteam for our after-hours line and it has been a huge help for us."

Meaghan Moylan
Meaghan Moylan
Outpost
bg

"We're getting quality help and I can't find that locally"

Joni Lee
Joni Lee
Suches Vacations
bg

"Partnering with Extenteam has given us more coverage for shifts and hours. Their professionalism and performance have been highly beneficial to our company."

Alex Foti
Alex Foti
Bretton Woods
bg

"The thing we liked the most about Extenteam was were dedicated employees. We needed next level. We needed them to do more than just answer the phone. We needed them to assist the guest from start to finish. Which Extenteam did."

Ashley Luke
Ashley Luke
iTrip Park City
bg

"We have a very diverse team with different language, ethnic and family background. Respect for one another is incredibly rewarding. When our employees on the mainland, our Extenteam team members in the Philippines, or our employees here in Hawall interact, it is always clear we are ONE team. Thank you, Extenteam. We have no idea how we lived without you!."

Jeff Seifert
Jeff Seifert
Paradise In Hawaii
bg

"Our Extenteam members are really hard working. They are highly educated. Technology is not a challenge for them. They don't have internet issues. These are quality employees. And that's a real difference from our previous remote staffing company."

Leiny Balea
Leiny Balea
Strip View Suites
bg

"It's really important, whether you're looking for a remote staffing company or you just know you have a problem that needs to be solved, that you find a company that puts effort and dedication into the team members they're recommending to you. Extenteam doesn't just say, 'Here's someone for your account, good luck'. They're going to find good talent, talent that can provide what you need. It truly is a partnership."

Kelly Beach
Kelly Beach
Tropical Escape
bg

"Having things in a different zone is a benefit things getting done overnight, it's really boosted our productivity."

Michelle Williams
Michelle Williams
Atlantic Vacation Homes
bg

"Extenteam has been very impactful to our business by improving our ratings"

Eric Thibodeaux
Eric Thibodeaux
Current Tides
bg

"We're about to add another 17 units to our portfolio, I feel more comfortable knowing that it's very easy and quick that if we need to pivot and get somebody fast to keep up with the growth we can do that. Extenteam does allow us to grow."

Alex Zemianek
Alex Zemianek
JZ Vacation Rentals
bg

"Since working with Extenteam it has helped us provide after-hours coverage to in-house guest and be able to help ensure that we can get bookings all day long. Guests aren't waiting for communications from us until the next business day which has really helped us"

Jane Field
Jane Field
Del Mar Vacations
bg

"Partnering up with Extenteam has been one of the best decisions we've made last year. We take a lot of pride in customer service that we can offer during business hours."

Cheyenne Hayes
Cheyenne Hayes
Red Rock
bg

"We live in an area that it's really hard for us to get labor, specifically anybody that works on the front lines like guest relations, reservations, etc. We use Extenteam for our after-hours line and it has been a huge help for us."

Meaghan Moylan
Meaghan Moylan
Outpost
bg

"We're getting quality help and I can't find that locally"

Joni Lee
Joni Lee
Suches Vacations
RESOURCES

Extenteam Resources

See All Resources
Blog article

Sample Job Descriptions When Hiring For Your Vacation Rental Company

Looking to hire for your vacation rental company? If so, you'll need an awesome job description! Here are examples for you to use for free.

Blog article

The Pros & Cons Of Hiring Full-Time Local, Contractor and Remote Team Members For Your Vacation Rental Business

Looking to build your talent in your vacation rental company? If so, you may wonder if remote, local, contracted or full-time talent is best for you!

SUCCES STORY

How Extenteam Helps Multifamily Property Managers Thrive

Our case study explains how our client with 3000 keys saved more than $80,000 per year, simply by reaching out

Learn more
WEBINAR

Top Solutions for Staffing Challenges in the Short-Term Rental Industry

The following video is from an online conference organized by Rental Scale-Up. Today’s vacation home

Learn more
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Fill in your staffing gaps with the right talent.

Let's connect to find the best solution for your team.

Alex Zemianek,
CEO-OWNER at JZ Vacation Rentals

"We're about to add another 17 units to our portfolio, I feel more comfortable knowing that it's very easy and quick that if we need to pivot and get somebody fast to keep up with the growth we can do that. Extenteam does allow us to grow."